How to Integrate RingCentral as VOIP or SMS provider?

The details required for integrating RingCentral are:

Number/ Extension

If you do not have this detail, please contact your support representative at RingCentral.

Steps to Integrate your RingCentral number:

Click on the profile icon

Click on Admin Setup

Go to Integrations

Select ‘SMS Integrations’

Find RingCentral on the list

Click on the “Add” option

Enter the details requested

Click ‘Save’.

To assign the provider to users, Click on the “Assign” option

Click on the profile icon named “Assign Account to Team” under the Actions column

Choose Team or Users

Click “Save.”

For Enabling VOIP/Call Access:

Click on the Profile icon

Select View Profile option

Go to the ‘User Preferences’ tab.

Select RingCentral under VOIP Provider.

An Icon to log in will appear.

Click on the icon

Log in to the portal

For Enabling SMS Access:

Click on the Profile icon

Select View Profile option

Go to the ‘User Preferences’ tab

Select RingCentral under SMS Provider

An Icon to log in will appear

Click on the icon

Log in to the portal